Privacy Policy
Privacy Policy
Data controller
We are the data controller for the processing of the personal data that we process about our customers and business partners. You will find our contact details below.
Otter Tech ApS
CVR no.: 45759814
It is not a requirement that our company has an external DPO, but if you have questions about the processing of your personal data, you can contact us via ah@ottertech.tech.
Treatment activities
As data controller cf. GDPR, we have the following processing activities.
Visit to website
When you visit our website, we use cookies so that the website can function, which you can read more about in our cookie policy.
Communication with potential customers
When you have questions about our site, or want to hear more about our services, you can contact us via:
- Contact form
- Telephone
Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you give us in connection with our communication.
We will typically process the following general information: name, email, telephone number.
Our authority to process this personal data is the data protection regulation, article 6, subsection 1 letter f.
We delete our communication with you when it is clear whether you want our services or not.
Should there be a need to store your personal data for a longer period of time in a special case, this could be the case.
Customers
We need to communicate with our customers so that we ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information and the like.
The authority to process this personal data is the data protection regulation, article 6, subsection 1 letter b.
When the service has been delivered and any outstanding ones have been completed, we will immediately delete the personal data.
Bookkeeping
We must save all accounting documents, cf. the Accounting Act. This means that we store invoices and similar attachments for accounting purposes. This may include general personal data such as name, address, service description.
Our authority to process personal data for bookkeeping is Article 6, subsection 1 letter of the Data Protection Regulation.
We store this information for a minimum of 5 years after the current financial year has ended.
Data processors
Few can handle everything themselves, and the same applies to us. We therefore have business partners and use suppliers, some of whom may be data processors.
External suppliers can, for example, deliver systems to organize our work, services, advice, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements to this effect with companies (data processors) that handle personal data on our behalf in order to increase the security of your personal data.
Disclosure of personal data
We do not pass on your personal data to third parties.
Profiling and automated decisions
We do not make profiling or automated decisions.
Third country transfers
We basically use data processors in the EU/EEA, or who store data in the EU/EEA.
In some cases, this is not possible, and here data processors outside the EU/EEA can be used if these can provide your personal data with adequate protection.
Treatment safety
We keep the processing of personal data secure by having put in place appropriate technical and organizational measures.
We have carried out risk assessments of our processing of personal data, and have then introduced appropriate technical and organizational measures to increase processing security.
The rights of data subjects
According to the data protection regulation, you have a number of rights in relation to our processing of information about you.
If you want to exercise your rights, please contact us so that we can help you with this.
Right to see information (right of access)
You have the right to gain insight into the information that we process about you, as well as a range of additional information.
Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to deletion
In special cases, you have the right to have information about you deleted before the time of our general general deletion occurs.
Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information – except for storage – with your consent, or for the purpose of establishing, asserting or defending legal claims, or to protect a person or important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.
Right to transmit information (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Authority's guidance on the rights of data subjects, which you can find www.datatilsynet.dk.
Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Authority
You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. You will find the Danish Data Protection Authority's contact details at www.datatilsynet.dk.
We would generally encourage you to read more about GDPR so that you are up to date on the rules.